Last updated: 30.12.2025
This Shipping Policy explains how orders are processed, shipped, and delivered by Erbes Cosmetic.
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, processing times may be delayed. In such cases, we will notify you by email.
Erbes Cosmetics ships orders within Europe and to selected international destinations. Shipping availability may vary depending on the destination country.
Delivery times are estimates and may vary depending on the shipping destination and carrier:
Please note that delivery delays may occur due to customs procedures, weather conditions, or circumstances beyond our control.
Shipping costs are calculated at checkout and depend on:
Any applicable shipping fees will be clearly displayed before order confirmation.
International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the order total.
Once your order has been shipped, you will receive a confirmation email with tracking information, where available.
Please ensure that your shipping address is correct and complete. Erbes Cosmetics is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery so we can assist you.
If you have any questions regarding shipping, please contact us:
Erbes Cosmetics
Phone: 351-911-573-633
Address: ERBES COSTMETICS Rua da Carreira, 23 Casal dos Maios, Milagres 2415-015, Leiria, Portugal
ERBES
